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Insults, humiliation and hateEagle level

A group sends you degrading messages on a messaging app: what should you do?

The situation

On an instant messaging app, a group of people keeps sending you degrading and insulting messages. What should you do?

The right reflex

Take screenshots of the messages, report the incident to the app administrators and ask for disciplinary measures against the members involved

Explanation and advice

When you are harassed on an instant messaging app with degrading and insulting messages, it is essential to protect your online well-being. Taking screenshots of the messages lets you keep evidence in case you need it. Reporting the incident to the app administrators is crucial so they can take appropriate action against the members involved in the harassment.

If you face online harassment, remember these 5 steps

  1. Take screenshots: they are your evidence.
  2. Report the content or the account to the platform.
  3. Talk to someone you trust so you don't face it alone.
  4. Contact the relevant authorities with your evidence.
  5. File a complaint if needed, with support.
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