Fake profiles and impersonationEagle level
A fake account in your name used for fraudulent orders: what should you do?
The situation
You discover that someone has created an account on an online shopping site using your name and personal information to place fraudulent orders in your name. What should you do?
The right reflex
Take screenshots of the fake account, report the incident to the online shopping site and ask for the account to be removed and the problem resolved
Explanation and advice
If someone uses your name and personal information to place fraudulent orders, keep evidence (screenshots of the fake account, the orders and any messages) and report the account to the shopping site immediately so it can be blocked. Warn your bank if your payment details are involved, block your cards if needed, and file a complaint for identity theft with the relevant authorities.
If you face online harassment, remember these 5 steps
- Take screenshots: they are your evidence.
- Report the content or the account to the platform.
- Talk to someone you trust so you don't face it alone.
- Contact the relevant authorities with your evidence.
- File a complaint if needed, with support.
Similar situations
- A fake Instagram profile in your name to mock you: what should you do?
- A fake LinkedIn profile discrediting you professionally: what should you do?
- A fake profile with your photos on a dating site: what should you do?
- Someone is pretending to be you on a dating app: what should you do?