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Threats and intimidationElephant level

Insults and threats of violence from a stranger on Snapchat: what should you do?

The situation

An unknown user sends abusive messages and threats of violence to your Snapchat account. What should you do?

The right reflex

Take screenshots of the messages, block the user and report the incident to Snapchat

Explanation and advice

Avoid replying to abusive or threatening messages. You can also share the situation with friends, family members or colleagues you trust and ask them to help you report the user to the platform.

If you face online harassment, remember these 5 steps

  1. Take screenshots: they are your evidence.
  2. Report the content or the account to the platform.
  3. Talk to someone you trust so you don't face it alone.
  4. Contact the relevant authorities with your evidence.
  5. File a complaint if needed, with support.
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