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Persistent unwanted contactMouse level

A stranger keeps asking for your personal details on WhatsApp: what should you do?

The situation

A stranger keeps sending you persistent messages on WhatsApp, trying to get your personal information. What should you do?

The right reflex

Take screenshots of the messages, block the number and report the incident to WhatsApp

Explanation and advice

By taking screenshots, you keep evidence of the harassment. Blocking the phone number will stop the sender from contacting you again. It is crucial to report the incident to WhatsApp so they can investigate and take appropriate measures to prevent this kind of behaviour.

If you face online harassment, remember these 5 steps

  1. Take screenshots: they are your evidence.
  2. Report the content or the account to the platform.
  3. Talk to someone you trust so you don't face it alone.
  4. Contact the relevant authorities with your evidence.
  5. File a complaint if needed, with support.
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